OUR STORY

Hi Colette, Many thanks for organising the car on our recent visit, the

meet and greet at the airport and overall service was fantastic and car

exceeded our expectations

Thanks again.

Regards, Peter

Auckland N.Z. 

 

Hello Colette

Just a quick e-mail to thank you very much for the help and support you provided to our daughter and us over the past couple of months.  Having the access to transport to sort out her move to Australia and your understanding at short notice when plans changed was invaluable.  I must commend you on the high standard of service we received and also the quality of the vehicles we used.  Rest assured we will always request your services when visiting Australia in the future.  Once again thank you very much. 

Denise 

Hi John
Many thanks for doing the fuel for me.  You have made it so easy for us to hire a car, I will recommend your company to my relatives and friends.  You obviously really care about people and your business.  Glad I can have the same car on the 26th June.
Regards,
Janeece

Hi Colette and David

Thank you so much for all your help with cars, not only for our holidays but for all the assistance you have given to Aaron whilst he is staying in Brisbane.  As you can imagine it is a huge task to relocate and really hard while Aaron and I are in 2 different countries therefore your help has been invaluable.

We have several friends and family coming over your way over the next year and I have passed your details on to them all.

I look forward to booking with you again when the kids and I finally get over there as we will need a car for a while to get settled in and look at purchasing one.

 

All the very best,

 

Richelle and Aaron

Christchurch

Pay Less - Experience More

That’s always been the offer from RaD Car Hire!

Reaching the impressive milestone of 30 years signalled time to change and in 2017 we rebranded as RaD Car Hire. Owned by NZ company The Index Group, we are part of a large network of locally owned rental car franchises throughout New Zealand and Queensland Australia. Known for our friendly, local service and great car hire rates we are rapidly becoming an institution in Queensland!

Under the brand name Rent a Dent we had been a kiwi household name for 29 years and in 2017 franchise owner Dean Hansen took the business through a major rebrand to better reflect the quality of the exisitng operation. RaD Car Hire was born. Purchased by the Index Group in 2019, the group has gone from strength to strength in spite of the difficulties posed by the Covid-19 pandemic.

Curious about RaD Car Hire's origins? Read on for our full back story!

Rent a Dent had been a real family business from the start. Founded by Denis Hansen in 1987, his son Dean later took over the reigns. ‘My first job as a nipper was cleaning the cars, then I joined the company full-time in 1999,’ Dean recalls. I learned the business from the ground up, then managed the Auckland Airport Rent a Dent office for ten years.' Rent a Dent began life when Denis saw an opening for a car hire business in Tauranga. He was stuck for a good name when his 8-year-old daughter Tami suggested ‘rent a dent’ from the back seat of a Datsun 120Y.

Long-Term Franchisees

Rent a Dent started franchising in 1992 and within about six years had the country covered with 24 branches. The earliest Wellington franchisee is still there nearly 30 years on. Generally, our franchisees have stayed with us for 10 to 15 years, and we think that speaks volumes for the franchise’s systems and the overall culture of the business. It’s an enjoyable industry that delivers results.

We are delighted to have remained a locally owned NZ parent company, with local family owned branches in New Zealand Australia. Offering great vehicles, great rates and great service is a big part of the formula. And, people are becoming more aware of the consequences of corporate and overseas operators and don’t like to see profits simply flowing overseas, the big players and internationally owned and now the majority of tier two rental companies are owned by those big players. Customers know we are local to New Zealand and our franchisees are local to their particular town and region, and they see us re-investing within our community through sports groups and local clubs.

Everyone Is Involved

A good business depends on a regular flow of good ideas and RaD Car Hire has made a virtue of ensuring everyone in the franchise has a voice. Our regionally-based advisory council is made up of our franchisees and meets regularly. Our desire is that all our franchisees are equally successful and one thing we have learned is that every region is unique. What works well in one area may not work in another, so you look to find and share ideas to help everyone grow

Watch this space as we continue to grow!