Hi Colette,


Hope no problem with finding the car at your end. It all worked out perfectly for us thank you. 

We had a wonderful time and the car was a perfect choice. If I am ever across again, which I hope to be, always give me the GPS- it was marvellous.





Hi Colette and David,

I just wanted to compliment you on your rental car service as we really appreciated the seamless collect and return arrangements.

We look forward to ‘traveling’ with you in the spring


Gary Watson

Hi Colette and David

Thank you so much for all your help with cars, not only for our holidays but for all the assistance you have given to Aaron whilst he is staying in Brisbane.  As you can imagine it is a huge task to relocate and really hard while Aaron and I are in 2 different countries therefore your help has been invaluable.

We have several friends and family coming over your way over the next year and I have passed your details on to them all.

I look forward to booking with you again when the kids and I finally get over there as we will need a car for a while to get settled in and look at purchasing one.


All the very best,


Richelle and Aaron


Hi Colette – just wanted to pass on our thanks for the lovely vehicle and great service we got from your company while we were in Australia last week.  My husband was stoked with the yellow Holden – yellow is his favourite colour (also made it really easy to find in car parks) and the inbuilt GPS was invaluable.  Collecting the car was really easy and we would certainly recommend your company for car rentals in Brisbane.


Thanks again

Rodger, Karen, Matt and Logan 


Hi Colette.

Thanks for the wonderful service once again. Fantastic dealing with you guys as not only did you offer complimentary GPS but we also received a free car upgrade. 

My sister has now booked a car from you guys as she will be over for a holiday.

I am hoping to come back in October and will certainly be hiring a car from you.


Cheers, Phil 

Pay Less - Experience More

That’s the offer from RaD Car Hire as the franchise celebrates its 30th Birthday with a Signage Rebrand

Reaching the impressive milestone of 30years signalled time to change. The Franchise Company is excited to announce the launch of the RaD Care Hire signage rebrand & look forward to providing another 30years of exceptional customer service and reliable well priced vehicles to its customers.
Rent a Dent has been a kiwi household name for the past 29 years and as they turn 30 in 2017 big changes are taking place.
Rent a Dent has been a real family business from the start. Founded by Denis Hansen in 1987, it’s now run by his son Dean. ‘My first job as a nipper was cleaning the cars, then I joined the company full-time in 1999,’ Dean recalls. I learned the business from the ground up, then managed the Auckland Airport Rent a Dent office for ten years. I spent three years away getting experience elsewhere, but now I’m back running the show and it’s like coming home.’
Rent a Dent began life when Denis saw an opening for a car hire business in Tauranga. He was stuck for a good name when my 8-year-old sister Tami suggested ‘rent a dent.’ From the back seat of a Datsun 120Y. The joke stuck, and we are so well-recognised because of it.
The old adage of satisfying your customers is ‘under promise and over deliver’, and Rent a Dent certainly does that. Far from offering old cars, we provide new and late model, pre-owned quality rental vehicles. They are pretty much what you would get from a big international firm but at much lower rates. In addition, because all our outlets are owner-operated, all our franchisees give absolute top-notch service that comes from having a vested interest in their own business.

Long-Term Franchisees

Rent a Dent started franchising in 1992 and within about six years had the country covered with 24 branches. ‘We must have got something right, because our Wellington franchisee is still there 24 years on. Generally, our franchisees have stayed with us for 10 to 15 years, and I think that speaks volumes for the franchise’s systems and the overall culture of the business. It’s an enjoyable industry that delivers results.’
The company has had plenty of time to analyse its success, and Dean says that the reason so many customers return time and again is because it is a locally-owned New Zealand company offering great vehicles, great rates and great service. People are becoming more aware of the consequences of corporate and overseas operators and don’t like to see profits simply flowing overseas, the big players and internationally owned and now the majority of tare2 rental companies are owned by those big players. Customers know we are local to New Zealand and our franchisees are local to their particular town and region, and they see us re-investing within our community through sports groups and local clubs. Nationally we currently give away 3 scholarships to Outward Bound each year and are supporting the Ronald McDonald House Charities with cars for families to use in Auckland City.

A Brand with Personality

Dean isn’t prepared to change a winning formula, but has introduced some initiatives to refresh the brand and enhance its personality. ‘For example, we’re introducing RaD Discounts affiliated with Entertainment for all our customers which will give them discounts at over 3000 venues throughout New Zealand and Australia: restaurants, hotels, tourist attractions, etc. That appeals to both our regular domestic and international visitor markets, and is unique to Rent a Dent. We’re also expanding our internet presence so you can easily make a booking from anywhere in the world from all devices.
Dean is confident that this and other elements of the new marketing strategy with RaD Car Hire will reap benefits both for his franchisees and the company. ‘I think it will set us up very strongly for the coming years. We’re proud of who we are and we’re stating our unique offer very clearly:
RaD Car Hire “Pay Less, Experience More”.

Everyone Is Involved

A good business depends on a regular flow of good ideas and Rent a Dent has made a virtue of ensuring everyone in the franchise has a voice, says Dean. ‘We have a regionally-based advisory council made up of our franchisees that meets regularly and takes on board every idea that is presented. Our desire is that all our franchisees are equally successful and one thing we have learned is that every region is unique. What works well in one area may not work in another, so you look to find and share ideas to help everyone grow


Now cover 3 locations in Queensland Australia (Brisbane, Gold Coast and the Sunshine Coast) Dean is looking to expand into Sydney, NSW and Melbourne, VIC with RaD Car Hire. Any interest in these areas or any other International locations Dean says make contact with him to discuss.