COVID19

Hi Colette and David

Thank you so much for all your help with cars, not only for our holidays but for all the assistance you have given to Aaron whilst he is staying in Brisbane.  As you can imagine it is a huge task to relocate and really hard while Aaron and I are in 2 different countries therefore your help has been invaluable.

We have several friends and family coming over your way over the next year and I have passed your details on to them all.

I look forward to booking with you again when the kids and I finally get over there as we will need a car for a while to get settled in and look at purchasing one.

 

All the very best,

 

Richelle and Aaron

Christchurch

Hi Colette,    Russell and I, plus our friends Janet and Brian, would like to thank you and your team for the great experience we had renting a car from you on our recent trip to Sunshine Coast. David was there to greet us and had us on our way very quickly. It was a good car to drive and went well. We appreciated it being picked up at our hotel on our return to Brisbane. We had your company recommended to us by friends who travel to Sunshine Coast regularly and we will be doing the same to other travellers from our side of the Tasman.   

 Many thanks,    

Jill and Russell Wanaka, New Zealand.

Hi John and Carlene
Just to thank you and let you know the car will be in car park by 9.45 today. Everything was great and we liked the way you were so friendly.
Many thanks and we will see you again.
E .S 

An Important Update re COVID-19 from the team at RaD Car Hire

If you have a car booked with RaD, or are planning a trip in the near future we are aware that you will have questions and want to know what we are doing to protect you from COVID-19.  

We are following all recommendations set by the Australian Government Department of Health. This includes frequent hand washing practices, as well as the sanitisation of high contact areas, such as door handles and countertops.

 

How we are Cleaning our Cars...

In response to COVID-19 we have purchased additional supplies of disinfectant and implemented stricter cleaning guidelines to ensure that every vehicle that leaves our yard has been thoroughly disinfected, paying particular attention to commonly touched areas such as steering wheels, gear knobs and door and window controls.
 

Preparations at our Branches...

All our teams in New Zealand and Australia have increased their vigilance and, amongst other measures, will be regularly sanitising high contact areas such as counters, keyboards, door handles and regularly used items.  Frequent hand washing practices are in place and hygiene stations for our customers use have been implemented. 

We're making the process as 'contactless' as we can.  At airports your car will be waiting for you at the airport terminal and all paperwork will be completed in advance.  Your car keys will waiting for you in an envelope or lockbox for you to collect.  Where we do provide a meet and greet we will of course adhere to physical distancing restrictions for everyone's safety!
 

If you are in Self Isolation...

Our priority is to avoid the spread of this virus.  So, if you are in self isolation please take it seriously and don't travel. 
 

Your custom and your health and safety are extremely important to us, so we take all Covid-19 restrictions seriously to ensure your safety and the enjoyment of your trip.