NEW ZEALAND | AUSTRALIA

COVID19

Sunshine Coast branch - thanks so much guys, you made hiring a car so easy and the service was fantastic. The car was better than i have received from other BIG name hire companies the last few times i have been to Mooloolaba. Thanking you Greg & Fiona

Hi Colette

I hope you guys had a nice break.  We definitely enjoyed our holiday.  I am really emailing to thank you for giving us a bigger vehicle.  When we checked in (it was late) security said ours was the white one in the corner downstairs – (a small car).   The next morning I went down to get it and it was not the white one but a lovely big ford Futura station wagon.  We were all very delighted, especially me as I drive a ford falcon at home and so made driving a different car not even an issue.  Thanks Again.

Cheers Sandra

Collete

Thanks for the vehicle is was excellent, we had a good time and the others have all commented on the great service from your team, I have put your card and details on the notice board in both Buka and Arawa I am sure there is more coming your way. Once again thanks

Ferg

Many thanks for your assistance regarding the rental car. Very impressed with the customer service and your booking system.

An Important Update re COVID-19 from the team at RaD Car Hire

If you have a car booked with RaD, or are planning a trip in the near future we are aware that you will have questions and want to know what we are doing to protect you from COVID-19.

We are following all recommendations set by the Australian Government Department of Health. This includes frequent hand washing practices, as well as the sanitisation of high contact areas, such as door handles and countertops.

How we are Cleaning our Cars...

In response to COVID-19 we have purchased additional supplies of disinfectant and implemented stricter cleaning guidelines to ensure that every vehicle that leaves our yard has been thoroughly disinfected, paying particular attention to commonly touched areas such as steering wheels, gear knobs and door and window controls.

Preparations at our Branches...

All our teams in New Zealand and Australia have increased their vigilance and, amongst other measures, will be regularly sanitising high contact areas such as counters, keyboards, door handles and regularly used items. Frequent hand washing practices are in place and hygiene stations for our customers use have been implemented.

We're making the process as 'contactless' as we can. At airports your car will be waiting for you at the airport terminal and all paperwork will be completed in advance. Your car keys will waiting for you in an envelope or lockbox for you to collect. Where we do provide a meet and greet we will of course adhere to physical distancing restrictions for everyone's safety!

If you are in Self Isolation...

Our priority is to avoid the spread of this virus. So, if you are in self isolation please take it seriously and don't travel.

Your custom and your health and safety are extremely important to us, so we take all Covid-19 restrictions seriously to ensure your safety and the enjoyment of your trip.

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