COVID19

Hi there Colette,

We just wanted to say a very big thank you for a seamless experience when we hired one of your vehicles.

It was so easy from the moment we were met off the plane to dropping the vehicle off right outside the Brisbane terminal.

We will definitely be booking our car rental through you when we go back next year.

Thanks again.

Graeme and Jeanene

Thanks again Collette for a lovely vehicle making it an awesome weeks holiday, we were really impressed with its economy, comfort and performance

Thanks Arthur and Lauren.

An Important Update re COVID-19 from the team at RaD Car Hire

If you have a car booked with RaD, or are planning a trip in the near future we are aware that you will have questions and want to know what we are doing to protect you from COVID-19.

We are following all recommendations set by the Australian Government Department of Health. This includes frequent hand washing practices, as well as the sanitisation of high contact areas, such as door handles and countertops.

How we are Cleaning our Cars...

In response to COVID-19 we have purchased additional supplies of disinfectant and implemented stricter cleaning guidelines to ensure that every vehicle that leaves our yard has been thoroughly disinfected, paying particular attention to commonly touched areas such as steering wheels, gear knobs and door and window controls.

Preparations at our Branches...

All our teams in New Zealand and Australia have increased their vigilance and, amongst other measures, will be regularly sanitising high contact areas such as counters, keyboards, door handles and regularly used items. Frequent hand washing practices are in place and hygiene stations for our customers use have been implemented.

We're making the process as 'contactless' as we can. At airports your car will be waiting for you at the airport terminal and all paperwork will be completed in advance. Your car keys will waiting for you in an envelope or lockbox for you to collect. Where we do provide a meet and greet we will of course adhere to physical distancing restrictions for everyone's safety!